Integrative Family Medicine of Iowa
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      • Kara Dobelis
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      • Kala Jurno
      • Spencer Elmer
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2025 Business Updates


To keep Integrative Family Medicine committed to providing the best care and streamlined services for our patients, we have made several updates to our policies and procedures for 2025. These changes are designed to enhance your experience, simplify processes, and ensure clarity in communication and financial responsibilities.
Financial Policy Updates
  • Patients are now required to keep a card on file to streamline billing and payments.
  • Copays and self-pay amounts will be charged at the time of your appointment.
  • Clarifications have been added regarding payment responsibilities for cash-pay and insurance-billed services.
  • Payment is required for all balances upon receipt of billing statements.
Check-In and Appointment Policies
  • Check-in has been simplified with automatic payment processing for faster service.
  • Appointment reminders will continue to be sent via text, email, and voicemail.
Patient Communication
  • Updated consent policies for voicemail, email, and text communications.
  • Patients must utilize the Patient Fusion portal for secure communication with providers, reviewing lab results, and managing appointments.
Technology Enhancements
  • Continued use of Chartnote AI Scribe to improve documentation accuracy during appointments, while maintaining strict HIPAA compliance.
Privacy Practices
  • HIPAA Privacy Practices remain accessible on our website for your review.
Non-Disparagement Policy
  • Patients are reminded to report concerns directly to the clinic instead of posting online reviews, as HIPAA restricts IFM from responding publicly.

For further details or questions, visit our website or contact us at [email protected].
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Send us an Email
[email protected]
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Give us a Call
515-218-1399
​515-217-4695 (fax)
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Visit our Locations
IFM | West Des Moines 
475 S. 50th St., Suite 600
West Des Moines, IA, 50265


*Temporarily Closed*
IFM | Ankeny
​207 NE Delaware Ave. Suite 20
Ankeny, IA 50021

Office Hours


​Monday:  9:00 a.m. - 5:00 p.m.
Tuesday :  9:00 a.m. - 5:00 p.m.
Wednesday:   9:00 a.m. - 5:00 p.m.
Thursday:   9:00 a.m. - 5:00 p.m.
Friday:  by appointment.
Sat & Sun:  
Closed


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© 2024 Integrative Family Medicine of Iowa, PLLC.
​All rights reserved.
  • About
    • Our Story
    • Services >
      • Mental Health >
        • Ketamine Therapy
        • Alpha-Stim®
      • Family Practice >
        • Men's Health
        • Pediatrics
        • Urgent Care
      • Aesthetics
      • FemiLift
      • Health Coaching
      • IV Infusions
    • Providers >
      • Kara Dobelis
      • Sarah Lee
      • Dianna O'Neill
      • Danielle Fitch
      • Kala Jurno
      • Spencer Elmer
  • Blog
  • Book Appointment
  • PATIENT
    • Patient Portal
    • Patient Forms
    • HIPAA Privacy Notice
    • 2025 Practice Updates
  • Billing
    • Pay My Bill
  • Contact Us