P R O V I D E R
When you see Brenna at IFM’s front desk in West Des Moines, you’ll be meeting and experienced and knowledgeable patient care technician, but someone who is looking forward to meeting you. It’s what brought her to IFM. “I love talking to people, hearing their stories.” And that’s part of the point. When she sees you walk in the door, she remembers how she wants to be treated as a patient, so she’ll make sure the administrative part of your visit runs smoothly, but she’ll also make sure you feel welcome and cared for. If you’re a little nervous, don’t worry. “Success is when a patient walks out with a look of relief.” She’ll talk to you like you’re a friend, not only a patient. “That’s who IFM is. It’s who you’ve been looking for.”
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