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InsuranceInsurance and financial information for our integrative medicine services.
Learn More From Our FAQs |
IV TherapyGive Your immunity the boost it needs with one of our IV Therapy Services.
See Our IV Therapy Services |
LocationsAll locations are accepting new family practice and psychiatry patients.
What We Offer At Each Location |
The Experience We All Want But Rarely Get
IFMIA brings together multi-faceted healthcare in one location through services provided by independent providers gathered together under one roof. We offer office visits, walk-ins, virtual visits, and home visits. We serve patients in all situations and stages of life. We provide care for all ages, birth to elderly, and offer disciplines that include medical-complimentary care. We’re here at the touch of a button with one-click availability to access your medical record, to schedule appointments, and to answer questions.
Want to discover more about our treatments? See all of our services from our menu.
If you cannot find answers to your question in our FAQ, you can always contact us. We will answer to you shortly!
What is Integrative Medicine?
Integrative Medicine is healing-oriented medicine that takes account of the whole person, including all aspects of lifestyle. It emphasizes the therapeutic relationship between practitioner and patient, is informed by evidence, and makes use of all appropriate therapies, traditional and non-traditional. We often say that we bridge the gap between traditional and functional medicine, because we treat common medical conditions with new, effective therapies not commonly found in your regular doctor’s office.
How do I become a patient here?
We are always accepting new patients! You can book your appointment online through the ‘book now’ button (it takes less than a minute) or you can call our office at 515-226-3415. We request for ease of booking, to use the online booking feature. If you call the office and we don’t answer, we are likely with a patient or on the other line or checking a patient in. Please leave us a message!
WHAT IS YOUR INTAKE PROCESS?
New patients should call the office or book a new appointment online through our website. 1-2 days prior to your appointment, you will receive an online check in form from our electronic medical record. Please fill that out thoroughly, as it helps us prepare for your visit. If you have records to transfer to us, you will find a record release form on our website under the menu "Patient Forms". Fill that out and email it to us prior to your visit so that we can request your records. Bring your insurance card or email us a copy of it prior to your visit to save time.
Please arrive on time or a few minutes prior to your appointment. We have parking available right outside the door with ground level entry.
Please arrive on time or a few minutes prior to your appointment. We have parking available right outside the door with ground level entry.
Do you take my insurance?
Yes, we take insurance! We are able to bill in network services with Blue Cross Blue Shield, United Healthcare, Medicare, Humana, Cigna, Tricare, Iowa Totalcare and State of Iowa Title XIX plans. To see if we are covered by your insurance, please call your insurance company and use the practice name “Integrative Family Medicine of Iowa”. Please note, our cash prices for services are only honored at the time of the service. If you choose to have your insurance billed, you may have a higher cost than our cash prices depending on your insurance plan.
Why Choose us as your Primary Care Provider?
We can fully serve all your health needs at all stages of life and in all situations, when you are well or when you feel sick. We listen to your story because we make the time to do it and can treat you in many situations, with methods you won’t find in traditional doctors’ offices, and we can also refer you should that be the best course. We treat sensitive situations with tact and confidentiality, keeping your needs, both physical and emotional, in mind. We are not affiliated with any major health system, so when referrals are needed, you will not feel pressured to go with any particular system or provider. We know that building a trusting, long-term relationship with your provider is important, as is finding primary care medical treatment locally, because we share the same community as you do.
Do I have to book a new patient visit to get an IV Infusion?
No! You can book this service at any time and our nurse will evaluate you. If questions arise, she will ask the medical provider that is in the office prior to proceeding.
What is your Cancellation/No Show/Reschedule policy?
IFM Cancellation/No Show/Reschedule policy (Effective April 1, 2022): Patients can cancel an appointment up to 2 days (48 hours) prior to their appointment. Any cancellation within the 48 hour period is subject to a $49 cancellation fee. Any no-show from a patient without communication between the office and the patient prior to the scheduled appointment will result in a $99 no-show fee. Repeated cancellations and no-show patients may be restricted from future bookings.
How do I access the Patient Portal?
Click here to visit our our Patient Portal page.
Most Popular Questions
IFMIA Care Our new patient appointments allow a full 30 minutes, considerably longer than the industry standard of 15 or 20 minutes. |
IFMIA Pricing Our pricing policy links low cost to high quality through complete transparency. You have no negotiated pricing to navigate. You’ll always know what you’ll pay. |
IFMIA Focus We’ll build an integrated and comprehensive health care experience with consciousness and compassion. |
Y O U R H O L I S T I C H E A L T H C O M M U N I T Y
We're Integrative Family Medicine of IowaIt’s become all too easy to poke holes in today’s health care system. Patients routinely complain of feeling like a specimen rather than a human being, about inadequate care, and about erroneous billing. We all know it doesn’t have to be that way, but aren’t quite sure where to go for an alternative. That’s why we created Integrative Family Medicine of Iowa.
Welcome to Integrative Family Medicine, Des Moines. You’ve been looking for us.
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Take the First Step to Health
Call Integrative Family Medicine of Iowa Now
(515) 218-1399
Stay in the LoopGet the latest about Integrative Family Medicine
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SEE IFMIA NOTICE OF PRIVACY PRACTICES
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
LAYERED SUMMARY TEXT –
Your Rights
You have the right to:
Your Choices
You have some choices in the way that we use and share information as we:
Our Uses and Disclosures
We may use and share your information as we:
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
Ask us to correct your medical record
Request confidential communications
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
File a complaint if you feel your rights are violated
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
In the case of fundraising:
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share health information about you for certain situations such as:
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.
Other Instructions for Notice
LAYERED SUMMARY TEXT –
Your Rights
You have the right to:
- Get a copy of your paper or electronic medical record
- Correct your paper or electronic medical record
- Request confidential communication
- Ask us to limit the information we share
- Get a list of those with whom we’ve shared your information
- Get a copy of this privacy notice
- Choose someone to act for you
- File a complaint if you believe your privacy rights have been violated
Your Choices
You have some choices in the way that we use and share information as we:
- Tell family and friends about your condition
- Provide disaster relief
- Include you in a hospital directory
- Provide mental health care
- Market our services and sell your information
- Raise funds
Our Uses and Disclosures
We may use and share your information as we:
- Treat you
- Run our organization
- Bill for your services
- Help with public health and safety issues
- Do research
- Comply with the law
- Respond to organ and tissue donation requests
- Work with a medical examiner or funeral director
- Address workers’ compensation, law enforcement, and other government requests
- Respond to lawsuits and legal actions
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will say “yes” to all reasonable requests.
- You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
- You can complain if you feel we have violated your rights by contacting us using the information on page 1.
- You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
- We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care
- Share information in a disaster relief situation
- Include your information in a hospital directory
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
In the case of fundraising:
- We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
Treat you
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information?
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Help with public health and safety issues
We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Changes to the Terms of this Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.
Other Instructions for Notice
- Effective date November 1, 2020.
- Privacy Official for Integrative Family Medicine of Iowa, PLLC is Kara, info@integrativemediowa.com
