How can we help?
I have a Question on my Lab bill
Patients must contact Quest at:
Patient Billing Customer Service at (866) 254-3859, or
Send an email to [email protected]
*If you received a bill from Quest and you paid for your labs in the IFM office, please contact us via the form below to rectify your charges.
Patient Billing Customer Service at (866) 254-3859, or
Send an email to [email protected]
*If you received a bill from Quest and you paid for your labs in the IFM office, please contact us via the form below to rectify your charges.
i have a question on my patient bill
For a service prior to March 1, 2023:
Contact us at [email protected].
For all services rendered after March 1, 2023:
Contact our billing department at 833-369-2776
Contact us at [email protected].
For all services rendered after March 1, 2023:
Contact our billing department at 833-369-2776
PAY MY BILL-SERVICE AFTER MARCH 1, 2023
To pay your bill for any office service after March 1, 2023, click here.
1. Enter the PATIENT name and DOB, this may not be the same as the person paying
2. Select Payment type as "Patient Balance"
3. Enter the invoice or account number
Complete the payment with the amount and enter the payment information, click submit/complete.
1. Enter the PATIENT name and DOB, this may not be the same as the person paying
2. Select Payment type as "Patient Balance"
3. Enter the invoice or account number
Complete the payment with the amount and enter the payment information, click submit/complete.
I HAVE A QUESTION FOR MY PROVIDER
i have a Question for my provider
We prefer you to contact your provider through the Patient Portal, as this expedites our abilities to manage your needs.
I need a medication refill
Contact your pharmacy to initiate the refill request and the pharmacy will send us the request electronically.
If you need a refill on a controlled medication and have an agreement with your provider, please use your patient portal to contact your provider and follow your medication refill process that was agreed upon with your provider.
If you need a refill on a controlled medication and have an agreement with your provider, please use your patient portal to contact your provider and follow your medication refill process that was agreed upon with your provider.
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