ⓘ If you are waiting for a password reset email or confirmation email, please check the following typical places, "Promotions", "Social", and "Primary, Junk, and spam"
Already have access to your patient portal on Patient Fusion? Login Here
Click here to login to Patient Fusion.
Need to set up access to your patient portal on Patient Fusion? Start Here
As a practice, the most efficient way to communicate with your care team and provider is through Patient Fusion. You will be able to access Patient Fusion one of two ways:
If you have used Patient Fusion for a previous doctor, use the same log in.
Shared accounts: If you have multiple family members using the same email, please use the same log in. This creates one portal log in for multiple patients- this is often used for spouses, guardians, and children. If you would like separate portals, a separate email is necessary.
- In your appointment reminder emails
- Via a link sent to you from IFM
If you have used Patient Fusion for a previous doctor, use the same log in.
Shared accounts: If you have multiple family members using the same email, please use the same log in. This creates one portal log in for multiple patients- this is often used for spouses, guardians, and children. If you would like separate portals, a separate email is necessary.
Did you fill out an online intake form prior to your appointment?
If YES: If you filled out your online intake form that was sent in an appointment reminder, your login was created in this process. You should utilize that login to access your account on the above link to login to Patient Fusion.
Review this guide to create your account or troubleshoot your established account: https://help.patientfusion.com/s/
If NO: Is it LESS than 48 hours since your appointment?
Upon completion of your visit and your provider signing their notes, a link will be sent to you to obtain access to your patient portal.
If YES:
Review this guide to create your account or troubleshoot your established account: https://help.patientfusion.com/s/
If NO: Is it LESS than 48 hours since your appointment?
Upon completion of your visit and your provider signing their notes, a link will be sent to you to obtain access to your patient portal.
If YES:
- Use the login link that was sent to your email to access Patient Fusion.
- Not in your inbox? Check your spam folder or junk mail folder
- Click the link to access your chart that is provided in the email.
Troubles with the security code?
- Use the code provided in the referenced email
- Click ‘send me the code via text message’ below the box asking you for the code.
- We recommend that if you’re stuck on this step, you utilize the text message feature.
Other issues with your password, user name, or need the security code:
Review this guide: https://help.patientfusion.com/s/article/I-m-having-trouble-logging-in
If NO: Is it more than 48 hours after your visit?
- Request IFM to reset your access.
If you are attempting to access this email link more than 48 hours after your appointment, you will need to contact the IFM team via email and request your account be reset so you can access your patient portal.
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